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9 Reasons to Step Up Your Social Media Game
You’ll find some of the big names in the oil and gas industry on social media, but the industry still has a ways to go before it makes the most of what Facebook, Twitter, LinkedIn,…
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Are Annual Reviews Still Necessary?
It is a time-honored tradition in businesses across the country: Once a year – typically on the anniversary of an employee’s first day on the job – they file into their manager’s…
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12 Questions to Ask Before Buying New Equipment
Newer! Better! Faster! There’s nothing like the feeling of unwrapping a piece of brand-new equipment designed to catapult your business into the future. However, if the purchase doesn’t…
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Invoicing: There’s an App For That
When you perform a service for a customer, it’s obviously nice to get paid for that work as quickly as possible. Late or slow-to-arrive payments can be the bane of a small-business…
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Shopping for an Accountant
My husband and I decided to use a professional tax accountant to do our year-end tax filing for our service company. We were doing errands one day when we noticed a new sign going up in…
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Skip the Pep Talk: Whip Those Employees Into Shape
As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company meeting. Put team-building posters on the wall.…
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Are You Prepared to Fire an Employee?
Nobody likes to be fired, and very few of us enjoy firing others. Nevertheless, there are times in which this most definitive of workplace actions is required: The relationship between…
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5 Office Decluttering Tips
A cluttered office is no small matter. An unruly office can send clients — and employees — the message that you’re sloppy and unorganized. Messes and knickknacks strewn about can make…
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7 Social Media Marketing Tips for Small Business Owners
Many companies are social media savvy, but social media marketing is still relatively new and unknown — and sufficiently time-consuming — that some small business owners are a bit…
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7 Ways to Deal With Difficult Customers
Nobody wants to deal with unhappy, difficult or angry customers. However, in most cases the company representative taking an angry call is often in the driver’s seat regarding the…